University Library Satisfaction With Publisher and Subscription Agent Services: A Report from the Results of the Swamp Fox Survey

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dc.creator Ives, Gary
dc.creator Anderson, Rick
dc.creator Emery, Jill
dc.date.accessioned 2007-11-19T22:26:00Z
dc.date.available 2007-11-19T22:26:00Z
dc.date.issued 2007-11-19T22:26:00Z
dc.identifier.uri http://hdl.handle.net/1969.1/6121
dc.description.abstract At recent conference programs, publishers have challenged the value which subscription agents bring to the information chain, while librarians have asserted the indispensability of services which only subscription agents can provide. At last year’s Charleston Conference, the authors met at the conference hotel’s Swamp Fox Restaurant and developed a survey designed to measure library satisfaction with services provided by publishers and by subscription agents. This presentation focuses on responses from librarians working at university libraries who serve as liaisons to both publishers and subscription agents, on questions addressing nine key areas of service satisfaction. en
dc.description.provenance Submitted by Gary Ives (gives@lib-gw.tamu.edu) on 2007-11-19T22:26:00Z No. of bitstreams: 1 Charleston.ppt: 1089024 bytes, checksum: b989b6c1d7416d4a2d7a1703eefb475e (MD5) en
dc.description.provenance Made available in DSpace on 2007-11-19T22:26:00Z (GMT). No. of bitstreams: 1 Charleston.ppt: 1089024 bytes, checksum: b989b6c1d7416d4a2d7a1703eefb475e (MD5) en
dc.language.iso en_US en
dc.title University Library Satisfaction With Publisher and Subscription Agent Services: A Report from the Results of the Swamp Fox Survey en
dc.type Presentation en

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  • Ives, Gary
    Papers and other research self-archived by Gary Ives.

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