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  • Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool
    Stark, Jeffrey; Goodwin, Susan (American Library Association, June 19, 2004)
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  • Using an Online Environment for a Long-Term Collaborative Writing Project
    Williams, Joseph; Goodwin, Susan; Sharkey, Jennifer (Association of College and Research Libraries, April 20, 2006)
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