TAMU Homepage TAMU Libraries Homepage TAMU Digital Library Homepage

Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool

Show full item record

Title: Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool
Author: Stark, Jeffrey; Goodwin, Susan
Abstract: Texas A&M University Libraries has adopted screen capture software as a tool to assist with website usability studies. This poster session provides an introduction to the software package used to record the usability sessions in which volunteers were asked to complete specific tasks on the Libraries’ website. It also outlines the steps involved to produce thematic videos to demonstrate various website “hotspots” (problem features) using clips from the first-hand testimonials of test subjects. Overall, this session will showcase how the power of screen capture can foster organizational buy-in and administrative support for website redesign through the presentation of “unbiased” data directly from the source – Sometimes seeing is believing!
Publisher: American Library Association
Subject: camtasia
screen capture
usability
Department: University Libraries
URI: http://hdl.handle.net/1969.1/6330
Date: 2004-06-19

Citation

Stark, Jeffrey; Goodwin, Susan (2004). Seeing (and Hearing) is Believing! How Screen Capture Software Makes Website Usability Data a More Effective Tool. American Library Association. Available electronically from http : / /hdl .handle .net /1969 .1 /6330.

Files in this item

Files Size Format View
Camtasia for Usability ALA 04.ppt 283.5Kb Microsoft PowerPoint View/Open

This item appears in the following Collection(s)

Show full item record

 
-